I Promoted sales of new products while providing excellent customer service. Replenished merchandise, set up promotional displays, maintained inventory of merchandise, and maintained the appearance of the store. Coached new hires during floor set changes.
Handled incoming calls, handled complaints with professionalism to resolve customer issues. Improved customer retention, made recommendations based on customers needs, and upgraded accordingly. Maintained knowledge of all products, services, and utilized promotions to exceed sales goals.
