More Information
patricemagee2008@gmail.com
910-330-5458
CAREER OBJECTIVE
To obtain an entry level position within the field Family & Consumer Sciences concentrating in Fashion Merchandising & Design.
EDUCATION
North Carolina A&T State University, Greensboro, NC
B.S. in Family & Consumer Sciences, concentrating in Fashion Merchandising and Design, May 2008
RELEVANT COURSEWORK
Basic Clothing Construction, Flat Pattern, Visual Merchandising, Textiles, Psychological Aspects of Dress, Fashion Marketing & Merchandising, Historical Development of Costume & Textiles, Management Concepts, Marketing Concepts, Micro-Computer Usage in Business, Data Entry Digital Input, Entrepreneurship, Speech Fundamentals, CAD, Apparel Evaluation, Global Trends
INTERNSHIPS & EXPERIENCE
Food Lion, LLC, Jacksonville, NC & Greensboro, NC
Sales Associate/Sales Assistant/Assistant Customer Service & Sales Manager, February 2003 Present
Serve in a variety of capacities during tenure. Assist customers in locating desired store items, answer customer inquiries, and restock merchandise as needed. Interface with customers to identify needs, complete monetary transactions, and resolve issues, coach and mentor new employees concerning customer service processes and company policies, and organize/restructure tasks to save time and better serve the customer. Complete morning paperwork for all transactions from the previous day, perform basic bookkeeping, delegate jobs and tasks to front-end employees, and process various other transactions at the Service Center (money orders, Western Union, lottery, refunds, exchanges, etc.). In addition, provide training for new Sales Assistant employees, and administer disciplinary action for employees through verbal and written warnings, constructive advice memos, and terminations.
Deb Shops, Raleigh, NC
Assistant Manager, July 2008 February 2008
Processed customer orders, assisted customers with locating items, and recommended, selected, and helped locate merchandise based on customer needs and desires. Provided continuous maintenance of the store, restocked merchandise, maintained knowledge of current sales and promotions, and presented new merchandise to customers through displays and one-on-one conversations. The main duties included processing customer returns and satisfaction call backs, processing incoming shipment and merchandise, overseeing delegating task to employees, executing floorsets, staying abreast of store policies regarding payments, returns, and exchanges, and presented ideas to corporate management concerning new store merchandise.
Rainbow Apparel, Greensboro, NC
Intern/Sales Associate, May 2007 November 2007
Processed customer orders, assisted customers with locating items, and recommended, selected, and helped locate merchandise based on customer needs and desires. Provided continuous maintenance of the store, restocked merchandise, maintained knowledge of current sales and promotions, and presented new merchandise to customers through displays and one-on-one conversations. Other duties included the implementation and execution of a store promotional fashion show, processing customer returns and satisfaction call backs, staying abreast of store policies regarding payments, returns, and exchanges, and presented ideas to management concerning new store merchandise.
VOLUNTEER WORK
USDA Service Learning & Leadership Project, Greensboro, NC
Participant/Recipient, June 2007 June 2008
Worked with the local Boys & Girls of Club in the community developing uniforms for the girls recreational majorette team. Also, mentoring all youth at the Boys & Girls club on the importance of higher education. The main objective being to ensure the youth that, though they may be underprivileged, there is help, hope, and a caring hand. This project was funded by the United States Department of Agriculture.
COMPUTER SKILLS
Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Outlook), Typing (45wpm).
References Available Upon Request
